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Microsoft has also removed a compatibility safeguard hold that was preventing users from upgrading to Windows 11 version 22H2.

Finally, click Ok and then reboot the PC to apply the changes.

Enable the “ Turn off UDP On Client” policy.

Navigate to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Connection Client.

Open the Group Policy Management Console or the Group Policy Editor.

The company advises administrators to revert the group policy change as soon as a fix is available in a future update. However, users may experience performance degradation when using the Remote Desktop app over WAN. How to fix Remote Desktop freezing issues on Windows 11 22H2Īdditionally, Microsoft notes that IT admins can configure a group policy to disable UDP on affected Windows 11 devices. To do so, users will need to browse the Process tab of Task Manager, find the mstsc.exe process, and then kill it.

Microsoft has recommended that users can resolve the issue by terminating the Remote Desktop app with Task Manager in Windows 11. Naturally, the issue shouldn’t affect home users/consumers because the connection problem is different by default. RemoteApp and Desktop Connections are ways in which this connection is accomplished,” the company explained.

An example of this connection scenario is when connecting to a Remote Desktop Services collection. “After installing Windows 11, version 22H2 (also called WindUpdate), the Windows Remote Desktop application might stop responding when connecting via a Remote Desktop gateway or Remote Desktop Connection Broker. The company detailed on the Windows 11 Health Dashboard that some users may experience crashes or freezing issues when trying to use the Windows Remote Desktop app to connect to Windows 11 PCs. Microsoft has acknowledged a new issue that’s currently affecting Windows 11 version 22H2 (or the WindUpdate).